Valentina Di Salvo

Support the Product Manager in developing, managing, and optimizing travel products, coordinating suppliers, pricing, travel services, and internal operations to ensure commercially viable and high-quality travel offerings.

🌍 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 & 𝗧𝗿𝗮𝘃𝗲𝗹 𝗣𝗿𝗼𝗱𝘂𝗰𝘁
- Work closely with the Product Manager to shape, develop, and enhance travel products and offerings.
- Support the preparation of trave

Design customized travel itineraries for destinations in the East, combining destination knowledge, client needs, and operational feasibility to create personalized travel experiences.

✈️ 𝗕𝗼𝗼𝗸𝗶𝗻𝗴 & 𝗧𝗿𝗮𝘃𝗲𝗹 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀
- Design customized travel itineraries for destinations in the East.
- Advise clients on destinations, experiences, accommodations, transportation, and tailored travel solutions.
- C

Managed the company's social media presence and digital content, combining strategic planning, creative production, and content management to strengthen online communication and showcase travel experiences.

- Define social media objectives and plan strategic actions independently and in collaboration with the team.
- Create written content for social media posts, articles, website pages, and news

Supported the communication team in developing and implementing digital communication activities, combining content creation, social media management, and campaign support.

📱 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗻𝘁𝗲𝗻𝘁
- Contributed to defining communication objectives and planning strategic actions in collaboration with the team.
- Created written content, including social media copy, blog articles, and interview s

Supported customers throughout the travel booking and post-booking process, combining customer service, reservation management, back-office operations, and partner coordination.

📋 𝗕𝗮𝗰𝗸-𝗢𝗳𝗳𝗶𝗰𝗲 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀
- Assisted customers with bookings for accommodations, flights, and travel packages through multiple communication channels.
- Handled customer service inquiries and issues in a professional,

Managed foreign publishing rights and acted as the main point of contact between authors, literary agencies, and the publishing house, overseeing the contractual and administrative aspects of international book publications.

📚 𝗥𝗶𝗴𝗵𝘁𝘀 & 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝘀
- Managed negotiations related to publishing contracts, ensuring clear communication and alignment between all parties.
- Acted as a liaison between auth

Provided B2B customer support for travel agencies and professional partners within an Online Travel Agency (OTA), assisting with bookings, reservation management, and operational issues across multiple communication channels.

🎧 𝗕𝟮𝗕 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗮𝗿𝗲 & 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
- Assisted travel agencies and B2B partners with booking-related inquiries, providing timely and professional support.
- Managed customer reque

Supported the development and execution of international marketing activities, from target market analysis and strategic planning to content creation and digital channel management.

🌍 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆
- Conducted target market research to identify relevant audiences, market opportunities, and communication priorities.
- Contributed to defining marketing objectives and planning s

Supported the Political, Economic & Commercial, and Press & Communication Offices of the Embassy of Italy in Sofia, contributing to political and economic analysis as well as institutional communication activities.

🌍 𝗣𝗼𝗹𝗶𝘁𝗶𝗰𝗮𝗹 & 𝗘𝗰𝗼𝗻𝗼𝗺𝗶𝗰 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀
- Contributed to the preparation of political and economic-commercial reports on Bulgaria and bilateral relations between Bulgaria and Italy.
- Monitore