Vaidehi Kadway
@vaidehikadway
I’m a proactive virtual assistant delivering compliant client operations, inbox/workflow management, and end-to-end support with measurable impact.
What I'm looking for
I’m a proactive, highly organised virtual assistant with 3+ years of administrative & operational experience, managing inboxes, coordinating workflows, processing high-volume documentation, and handling confidential client communications in fast-paced, regulated environments.
In my most recent role, I processed 50+ vehicle refinancing documents per month with 100% FCA regulatory compliance and zero audit escalations. I also managed credit file records for 100+ active client accounts, maintained a <1% data error rate, and built a structured follow-up system that reduced backlog by 35% while recovering overdue payments.
I strengthen teams with clear communication and reliable process design—drafting professional client correspondence and repayment guidance emails, and reducing inbound query volume by 20% through proactive, well-structured outreach. I’ve coordinated with 7 major lenders for contract closures/initiations, ensuring audit readiness, version control, and zero compliance breaches.
My background combines an MSc in Integrated Product Design with a Bachelor of Architecture, giving me strong systems thinking and structured problem-solving. I’m available for remote virtual assistant roles with flexible timezone coverage, where I can keep operations smooth and client support consistently high quality.
Experience
Work history, roles, and key accomplishments
Refinance & Client Services Associate
CarWheels Autodeal
Jan 2026 - May 2026 (4 months)
Processed 50+ vehicle refinancing cases per month while maintaining 100% FCA regulatory compliance with zero audit escalations. Managed 100+ client credit records, improved settlement follow-ups to reduce backlog by 35%, and reduced inbound query volume by 20% through proactive client outreach and clear repayment guidance.
Visual Merchandiser
Mango
Led launch of 3 seasonal collections by designing floor layouts and visual standards, driving a 12% uplift in footfall in the first two weeks. Supervised a TEENS team of 6 and improved execution time per brief by 25%, while maintaining 99% inventory accuracy through stock transfer and delivery reconciliations for 500+ SKUs.
Retail Advisor
Frasers
Increased customer engagement rate by 30% through personalised product recommendations, contributing to a 5% uplift in conversion and repeat purchase frequency. Reduced inventory discrepancy by 20% via rigorous stock audits and cycle count corrections, earning Employee of the Month (Dec 2024) among 25 staff members.
Education
Degrees, certifications, and relevant coursework
Brunel University London
Master of Science, Integrated Product Design
2022 - 2023
Completed an MSc in Integrated Product Design at Brunel University London, including a dissertation on the intersection of AI in furniture design.
PIADS, Nagpur
Bachelor of Architecture, Architecture
2016 - 2021
Completed a Bachelor of Architecture at PIADS in Nagpur.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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