At Vev travels, I managed customer inquiries across international markets and handled more than 60 customer interactions daily. I achieved 110%+ of monthly sales targets while delivering 95%+ customer satisfaction.
At Biz2X, I worked on review platforms including BBB, Trustpilot and Google, supported international customers, and helped resolve payment disputes and potential fraud cases. Later, I moved into talent acquisition, managing recruitment from sourcing through onboarding and filling 25–40 positions per quarter.
Earlier, at Tech Mahindra, I handled complex customer issues and acted as an escalation point for Tier 1 support. At Dr. Lal PathLabs, I supported VIP and high-priority clients while following data protection and company policies.
