Vaibhav Kalantri

As a Fraud Specialist, I advised clients on financial products, streamlined credit application processes, and monitored transactions for potential risks. I enhanced customer satisfaction by matching clients with suitable financial solutions and educating them on credit improvement.

In my role as Senior Executive, I facilitated customer education sessions, enhanced operational workflows, and developed a customer follow-up system that improved client retention. I also managed a team and tracked customer feedback to optimize service delivery.

As Deputy Manager, I managed high-value client portfolios, conducted financial advisory meetings, and ensured compliance with banking regulations. I trained team members and identified cross-selling opportunities to enhance client satisfaction.

As a Risk Manager, I developed customer success strategies, conducted credit risk assessments, and monitored customer credit status. I collaborated with teams to enhance risk management strategies and supported financial advisors in implementing plans.

In my role as Executive, I processed customer transactions, conducted performance appraisals, and coordinated across departments to improve service delivery. I analyzed customer feedback to identify opportunities for service improvement.

Pursuing a Post-Graduate Certificate in Financial Planning Services, focusing on comprehensive financial planning strategies and client relationship management.

Completed a Post-Graduate Certificate in Project Management, emphasizing project planning, execution, and management skills.

Obtained a Post Graduate Diploma in Management, focusing on various aspects of business management and strategic decision-making.

Earned a Bachelor of Commerce degree, covering essential topics in commerce, finance, and business administration.