Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@vaibhavkalantri
Experienced Customer Service Associate with a focus on financial solutions.
I am an experienced Customer Service Associate with over 6 years in credit adjudication, risk management, and customer relationship management. My expertise lies in streamlining operations and enhancing customer satisfaction through tailored financial solutions. I have a proven track record of improving workflows and leveraging CRM systems to drive organizational success.
Throughout my career, I have worked with leading financial institutions, advising clients on financial products and helping them understand loan terms and repayment options. My role as a Fraud Specialist at JPMorgan Chase involved collaborating with cross-functional teams to streamline credit application processes, resulting in a 10% reduction in loan approval time. I am dedicated to fostering productive relationships and delivering proactive administrative support to senior leadership.
My educational background includes a Post-Graduate Certificate in Financial Planning Services from Conestoga College and a Post-Graduate Diploma in Management from IFMR Krea University. I am continuously seeking to enhance my skills and knowledge in financial analysis and regulatory compliance to support business objectives effectively.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
JPMorgan Chase & Co.
Feb 2023 - Apr 2023 (2 months)
As a Fraud Specialist, I advised clients on financial products, streamlined credit application processes, and monitored transactions for potential risks. I enhanced customer satisfaction by matching clients with suitable financial solutions and educating them on credit improvement.
Whitehat Technology Pvt Ltd
Jun 2020 - Jan 2023 (2 years 7 months)
In my role as Senior Executive, I facilitated customer education sessions, enhanced operational workflows, and developed a customer follow-up system that improved client retention. I also managed a team and tracked customer feedback to optimize service delivery.
IndusInd Bank
Feb 2020 - May 2020 (3 months)
As Deputy Manager, I managed high-value client portfolios, conducted financial advisory meetings, and ensured compliance with banking regulations. I trained team members and identified cross-selling opportunities to enhance client satisfaction.
Bajaj Finance Limited
May 2018 - Sep 2019 (1 year 4 months)
As a Risk Manager, I developed customer success strategies, conducted credit risk assessments, and monitored customer credit status. I collaborated with teams to enhance risk management strategies and supported financial advisors in implementing plans.
Anik Industries Ltd
Jun 2014 - Jun 2016 (1 year 11 months)
In my role as Executive, I processed customer transactions, conducted performance appraisals, and coordinated across departments to improve service delivery. I analyzed customer feedback to identify opportunities for service improvement.
Degrees, certifications, and relevant coursework
Post-Graduate Certificate, Financial Planning Services
2023 - 2024
Pursuing a Post-Graduate Certificate in Financial Planning Services, focusing on comprehensive financial planning strategies and client relationship management.
Post-Graduate Certificate, Project Management
2023 - 2023
Completed a Post-Graduate Certificate in Project Management, emphasizing project planning, execution, and management skills.
Post Graduate Diploma, Management
2016 - 2018
Obtained a Post Graduate Diploma in Management, focusing on various aspects of business management and strategic decision-making.
Bachelor of Commerce, Commerce
2011 - 2014
Earned a Bachelor of Commerce degree, covering essential topics in commerce, finance, and business administration.
Software and tools used professionally
You can contact Vaibhav and 90k+ other talented remote workers on Himalayas.
Message VaibhavLuann Maraj
Personal Banking Associate, TD Canada Trust
Vinnie User
Risk Specialist, NextGear Capital
Olasumbo Adedipe
Credit Analyst, Auto Capital Canada Inc/CIBC Auto Finance
ANTHONY OGBONNA
Corporate Credit Analyst, Peace Hills Trust
Srikanth Sirimani
Financial Service Representative, Easy Financial
Daniel Arndt
TD Temporary Contractor, Manpower
timcy bhuchar
CSR & Technical Support, Foundever
Kwezi Chabikuli
Credit Specialist, Bank of Montreal
Nikhil Nagdev
Finance & Operations Manager, Startup Venture
Samiksha Tiwari
Personal Banker & Mutual Fund Representative, Toronto Dominion Bank (TD)