Uzo Dallas
@uzodallas
A seasoned technical operations manager with knowledge of product management.
What I'm looking for
As a seasoned Technical Project Manager with over a decade of experience, I have a proven track record of driving operational efficiency, leading cross-functional teams, and implementing best practices to ensure project success and enhance customer engagement. My expertise spans operations management, technical support, and product training, with a strong background in project management, team management, and product training.
In my current role as Group Technical Operations Manager/Product Specialist at Intelligra Solutions Limited, I have successfully led the assessment and integration of technological solutions, resulting in a 25% increase in operational efficiency. I have also collaborated in a cross-functional team to set up a device finance operation in DRC, resulting in a significant increase in market penetration within the first year.
With a strong educational foundation in Geology from Anambra State University, I have honed my skills in project management, API testing, and team management. I hold multiple certifications, including Certified Scrum Professional Product Owner (CSPO), Certified Scaled Agile Framework Scrum Master (SAFe SM), Certified Scrum Master (CSM), and Certified Kanban Expert.
Experience
Work history, roles, and key accomplishments
Group Technical Operations Manager/Product Specialist
Intelligra Solutions Limited
Jan 2022 - Present (3 years 5 months)
Led the assessment and integration of technological solutions, increasing operational efficiency by 25%. Troubleshooting and solving existing problems, providing on-call support, and working with cross-functional teams.
IT Operations Manager
SOLO Phones Limited
Nov 2016 - Oct 2020 (3 years 11 months)
Brainstormed for new ideas and ways to improve development delivery, documented and designed various processes, and followed best practices and procedures.
Distribution Sales Manager
SOLO Phones Limited
Jan 2014 - Nov 2016 (2 years 10 months)
Managed sales tracking, data collection, and analysis, and implemented marketing and sales plans for product penetration.
Education
Degrees, certifications, and relevant coursework
Uzo hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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