At Motive, I manage Enterprise and Franchise accounts, owning retention, renewals, and account growth. I use Salesforce to track pipeline, renewal forecasts, and customer health, and conduct Quarterly Business Reviews to connect product value with client goals.
At Manatal, I onboarded 80+ new clients, achieving a 25% faster ramp-up time, and exceeded quarterly revenue targets by 20% through account management and upselling. I also established a strategic partnership with Recruitment United, creating new revenue opportunities.
Across SaaS and logistics roles, I’ve worked on client onboarding, product adoption, renewals, and issue resolution. At Loadsmart, I managed scheduling and documentation for 100+ freight shipments per month and contributed to 15% growth in key account revenue through upsell initiatives.
