Open to opportunities

Uyên Ngọc Nguyễn

@uynngcnguyn

Message

Market research and analytics professional with cross-industry customer research and data-to-insight expertise.

Vietnam

Message

What I'm looking for

I am seeking a Market Research/Analytics role focused on insight-driven decision making, cross-functional collaboration, and opportunities to develop long-term expertise.

I am a market research and analytics professional with 2+ years of customer experience across healthcare, startups, financial services, NGOs, and retail, skilled at translating multi-industry datasets into actionable insights. I have delivered accounting and bookkeeping services for international clients, managed membership and payment operations, and supported marketing and leasing activities with strong stakeholder collaboration.

I specialize in market and consumer research, customer behavior analysis, and practical data-driven recommendations, and I hold certifications in ACCA IFRS, bookkeeping, Xero, and ESG fundamentals. I seek roles where I can deepen my expertise in insight-driven decision making and contribute measurable impact through research and analytics.

Experience

Work history, roles, and key accomplishments

Current

Outsourcing Accounting Associate

Current

Innovature

Jan 2025 - Present (1 year)

Delivered accurate bookkeeping for six North American clients, categorized 100+ transactions, reconciled bank statements, and processed 40–50 invoices monthly to ensure timely financial close and compliance.

Bookkeeping Bank Reconciliation Journal Entries Invoicing Payroll Support Tax Compliance Xero

Payment - Receipts Executive

Indian Chamber

Nov 2024 - Nov 2024 (0 months)

Managed member communications and 60+ membership leads, tracked monthly receipts and expenses, handled bank deposits, and coordinated logistics and registrations for events including Holi and AGM 2024.

Accounts Receivable Event Coordination CRM Email Marketing Administrative Support

Junior Marketing

VILC

Nov 2022 - Jun 2023 (7 months)

Prospected SME and corporate leads, assessed corporate financial ability, conducted site visits and asset verification, and managed lease contracts to secure financing for F&B and FMCG clients.

Lead Generation Financial Analysis Contract Management Lease Administration Reporting Client Relations

Broker - Customer Service

MBS

Oct 2020 - Oct 2022 (2 years)

Built and maintained a retail investor base of 50+ clients, processed 50+ account openings, guided clients on transaction procedures, and supported portfolio risk control and decision-making.

Client Relationship Management Document Processing Customer Service Financial Products