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Mai Đào

@maidao

Market Research Specialist at SUN GROUP, turning tourism and entertainment market research into insights for strategic decisions.

Malaysia

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At SUN GROUP, I research markets, competitors, trends, and supply and demand in tourism, entertainment, and the wider service sector. I turn findings from sources including interviews, surveys, and industry reports into insights for strategic decisions.

At JONES LANG LASALLE VIETNAM, I conducted real estate consulting projects, comparable analysis, financial modeling, due diligence, and feasibility studies. I also researched industrial real estate in Northern Vietnam and prepared market reports.

At REFINITIV, a business of London Stock Exchange Group, I produced enhanced due diligence reports using English and Vietnamese research. My work included risk analysis, compliance research, screening, and KYC interviews.

Earlier, at VIETNAM INDUSTRY RESEARCH AND CONSULTANCY, I generated Vietnam industry and customized market reports, analyzed company finances, and provided forecast and planning solutions. I work in Vietnamese and English, and use PowerPoint, Excel, Power BI, and MapIT.

Experience

Work history, roles, and key accomplishments

Current

Market Research Specialist

Current

Sun Group

Apr 2026 - Present (6 months)

Implement and oversee research on markets, competitors, trends, and supply and demand in the tourism and entertainment industries. Translate data into actionable insights to inform strategic direction and prepare periodic market analysis reports.

Market Research Data Analysis Survey Design Focus Groups Reports Big Data Customer Behavior Analysis Strategic Planning Reporting

Assistant Manager – Research & Consulting Services

Jones Lang LaSalle Vietnam

Nov 2022 - Apr 2026 (3 years 5 months)

Conducted consulting projects for various sectors in the real estate industry, including comparable analysis, financial modeling, due diligence, and feasibility studies. Led the Northern Vietnam team in research production and client engagement.

Real Estate Research Financial Modeling Due Diligence feasibility studies Data Analysis Database Management Client Presentations Team Leadership

Lead Research Analyst

Refinitiv

Dec 2019 - Nov 2022 (2 years 11 months)

Produced high-quality Enhanced Due Diligence reports involving English and Vietnamese research, identifying risk categories and scoring risks. Conducted compliance interviews and provided consulting proposals for clients.

Due Diligence Risk Assessment Compliance Research KYC Data Analysis Report Writing Quality Control Client Consulting

Content Analyst

Teleperformance Malaysia

Aug 2018 - Dec 2019 (1 year 4 months)

Screened, monitored, and approved content in compliance with Facebook policies and guidelines. Used market-specific knowledge to improve support for the online community.

Content Moderation Policy Compliance Data Analysis Market Knowledge

Senior Research Analyst

Vietnam Industry Research and Consultancy

Jun 2016 - Aug 2018 (2 years 2 months)

Conducted data sourcing, mining, and analysis for industry reports on Vietnam markets. Provided financial analysis, forecasting, and planning solutions for businesses, and translated reports into English.

Data Analysis Market Research Financial Analysis Forecasting Report Writing Presentation Skills Translation

Education

Degrees, certifications, and relevant coursework

Vietnam National University, Hanoi

Bachelor's degree, Economics and Business

Activities and societies: Talented internship at Global Change and Sustainable Development Research Institute; Talented internship at Study Abroad Journal – BaoDuHoc; First prize of Scientific research student award at University level.

Attended the University of Economics and Business, with internships at the Global Change and Sustainable Development Research Institute and the Study Abroad Journal – BaoDuHoc. Awarded first prize in the University-level Scientific Research Student Award.