Utkarsh Yadav

I’m a results-driven Data Analyst with 1.5+ years of experience across telecommunications and digital operations, focused on operational excellence and data-driven transformation. I help teams turn complex datasets into actionable insights that improve reliability, performance, and stakeholder outcomes.

In my current role as a Shift Manager - Technical at Electronic Media Monitoring Centre (EMMC), Ministry of Information & Broadcasting, I orchestrate 24/7 technical operations monitoring for critical infrastructure and maintain 99.9% system uptime. By analyzing performance metrics and system logs, I reduced mean resolution time by 25% and lead root cause analysis to implement preventive measures that enhance reliability and client satisfaction.

Previously, as an Automated Operations Engineer at Ericsson Global India Ltd., I monitored multivendor IP/TXN nodes (2G/3G/4G/5G) and analyzed 1,500+ system alarms per month to ensure 99.98% network uptime and maintain QoS aligned with business KPIs. I performed KPI analysis for proactive RCA and troubleshooting, reducing incident resolution time to under 10 minutes.

Earlier, as a Graduate Engineer Trainee at Ericsson, I used Python and SQL to analyze network infrastructure data, identify performance bottlenecks, and support capacity planning decisions. I bring a strong foundation from my B.Tech and certifications—including Google Data Analyst—along with a continuous learning mindset to deliver dashboards, automation, and measurable impact.