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Dimple GolaDG
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Dimple Gola

@dimplegola

Automation Engineer at Ericsson building operational dashboards and automating BI reporting workflows.

India
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What I'm looking for

I’m interested in applying data-led performance analysis and business storytelling to customer behavior and commercial decision-making.

At Ericsson India Global Services Pvt. Ltd., I designed 15+ real-time operational dashboards using DAX in the MATE tool, improving troubleshooting and operational efficiency by 25% across 5+ cross-functional teams. I also built and maintained BI dashboards and automated recurring data workflows, reducing refresh times by 30%.

Across telecom, healthcare, and HR analytics, I’ve developed dashboards and analyses covering customer churn, healthcare KPIs, workforce attrition, and retention drivers. I use Power BI, Tableau, SQL, and analytical methods including regression and K-means clustering to turn operational data into reporting and insights.

Experience

Work history, roles, and key accomplishments

Ericsson India Global Services Pvt. Ltd. logoEL
Current

Automation Engineer

Sep 2022 - Present (4 years 2 months)

Designed 15+ real-time operational dashboards using DAX queries in the MATE tool, improving troubleshooting and operational efficiency by 25% across 5+ cross-functional teams. Built and maintained 20+ BI dashboards, applying data modeling and query optimization to analyze large datasets and support decision-ready reporting.

ExcelR logoEX

Data Analytics and Data Science Intern

ExcelR

Oct 2022 - Jun 2023 (8 months)

Built stakeholder-facing dashboards in Power BI and Tableau, translating complex, multi-source datasets into clear business insights. Executed end-to-end ETL processes and managed MySQL databases containing 100,000+ records, optimizing query performance and maintaining data integrity.

Education

Degrees, certifications, and relevant coursework

BITS Pilani logoBP

BITS Pilani

M.Tech, Data Science and Engineering

2024 -

Pursuing M.Tech in Data Science and Engineering, ongoing as of 2026.

GT

Greater Noida Institute of Technology

B.Tech, Electronics and Communication

2018 - 2022

Grade: 9.2/10

Completed B.Tech in Electronics and Communication with a GPA of 9.2/10, ranking in the top 1%.

Tech stack

Software and tools used professionally

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