MCMousam Chakraborty
@mousamchakraborty1
Adept data analyst with a proven track record in network performance.
IndiaWhat I'm looking for
I am a data analyst with a strong background in diagnosing and enhancing network performance. My experience at Ericsson India Global Services has allowed me to achieve a remarkable 45% improvement in data throughput for Airtel's Kerala Circle. This accomplishment highlights my proficiency in data analysis and my ability to communicate effectively with cross-functional teams.
In my current role as a Data Engineer, I have spearheaded automation processes that have significantly elevated operational efficiency. I take pride in my award-winning contributions to service quality, embodying a blend of technical expertise and collaborative prowess. My commitment to excellence is reflected in my 100% success rate in SLA compliance and deadline management, ensuring that I consistently deliver high-quality results.
Experience
Work history, roles, and key accomplishments
Data Engineer - Managed Services
Ericsson India Global Services
Jan 2023 - Present (2 years 5 months)
Diagnosed network performance issues through data analysis, implementing corrective actions that led to a 45% increase in data throughput and enhanced customer satisfaction. Developed troubleshooting and automation methodologies, resulting in 75% increased efficiency and significantly fewer attach failures and dropped connections.
Associate Engineer
Ericsson India Global Services
May 2021 - Dec 2022 (1 year 7 months)
Tracked and managed network KPIs, providing first-cut analysis for packet core KPIs for Bharti Airtel's Kerala Circle NPO team. Created automation MOPs to refine processes and automate troubleshooting steps, and was recognized with the 'Acting to Win' award for improving network performance and quality of service.
Education
Degrees, certifications, and relevant coursework
MUManipal University
Bachelor of Technology, Computer Science and Engineering
Completed a comprehensive curriculum in computer science and engineering. Gained expertise in various aspects of computing, including programming, data structures, and algorithms.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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