宇浩诺 User
@user551
I deploy and support Oracle MICROS Simphony POS solutions for hospitality operations and luxury resorts.
IndonesiaWhat I'm looking for
At PT Centrin Afatec, I manage end-to-end Oracle MICROS Simphony POS deployment across four luxury resorts in the Maldives, from configuration and testing through troubleshooting and post-go-live support. I also support integrations with Opera and Reporting & Analytics while helping property teams through upgrades, migrations, and rollouts.
My background spans hospitality IT, cloud applications, technical support, and UI/UX development. I bring hands-on experience with Microsoft Azure, hardware, software, networking, user research, and customer-facing technical guidance to deliver practical solutions for operational needs.
Experience
Work history, roles, and key accomplishments
- Managed the end-to-end deployment and implementation of POS systems across 4 luxury resorts in the Maldives.
- Managed POS configuration, deployment, testing, troubleshooting, and post-go-live support.
- Troubleshoot POS application, database, server, workstation, printer, network, and reporting issues.
- Provide technical guidance, user support, documentation, and knowledge transfer to property
- Managed product demonstrations and provided technical explanations to customers to support purchasing decisions.
- Diagnosed and resolved hardware and software issues, including operating system, application, networking, and peripheral problems.
- Supported marketing and sales activities, including product promotion, customer engagement, and maintaining product information.
- Assisted customers
- Researched, developed, and implemented cloud-based applications and development tools using Microsoft Azure as part of a capstone project.
- Developed and maintained cloud-based technical documentation, ensuring accurate and up-to-date information for cloud systems and services.
- Explored and applied Microsoft Azure technologies, including Azure AI, Microsoft 365, Azure Data, and Microsoft Powe
- Collaborated with 3 team members on a project to design a marketplace integration for the Krealogi app.
- Conducted user research using surveys, interviews, and ethnographic studies to identify user needs and develop user-centered solutions.
- Designed and presented UI/UX concepts, wireframes, and prototypes using Figma, Adobe Illustrator, and Adobe Photoshop.
- Translated user research findings
Education
Degrees, certifications, and relevant coursework
Oracle
Oracle MICROS Simphony Point of Sale Solution Engineer Specialist
Issued Sep 2025
Oracle
Micros Hardware Field Delivery Support Consultant Certification
Issued May 2025
Oracle
Oracle Cloud Support Specialist
Issued Aug 2024
Universitas Kristen Satya Wacana
Student, Information Technology
2018 - 2023
Technical Support Fundamentals
Issued Sep 2023
Skilvul
UI/UX Design Mastery (Gold)
Issued Feb 2023 · Expired Feb 2025
SAP
ASEAN Data Science Explorers 2023 Enablement Session - SAP Analytic Cloud training session
Issued Jan 2023
Microsoft
Microsoft Certified: Azure AI Fundamentals
Issued Jun 2022
Microsoft
Microsoft Certified: Azure Fundamentals
Issued Mar 2022
Pijar Mahir
Be The Most Wanted UX Researcher
Issued Feb 2022
MariBelajar
Intelligence Cloud
Issued Feb 2022 · Expired Jun 2022
Universitas Kristen Satya Wacana
Latihan Dasar Kepemimpinan Mahasiswa
Issued Jul 2021
RevoU
Intro To Digital Marketing Mini Course
Issued Jun 2021
Oracle
Database Programming with PL/SQL
Issued Apr 2021
Skilvul
Krealogi : UI/UX Challenge
Issued Dec 2021
Oracle
Database Design and Programming with SQL
Issued Dec 2019
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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