김예승 User

Handled India-Korea cultural relations, counseling students and facilitating presentations to inform them about university policies and cultural exchange programs.

Conducted one-on-one and group tutoring sessions in Korean, developing customized lesson plans and serving as an interpreter during business meetings and events.

Provided accurate interpretation services over the phone and via video remote platforms, ensuring messages were conveyed accurately in both languages. Managed diverse subject matters and adhered to industry standards and confidentiality protocols.

Executed inbound and outbound customer service support via phone, managing communications with patients and ensuring adherence to established protocols and confidentiality.

Maintained positive customer interactions while assisting with inquiries and issues, ensuring accurate call records and effective communication.

Completed a Bachelor of Arts in English Literature, focusing on the study of English language and literature, enhancing communication skills and critical thinking.

Completed training in Japanese language, enhancing my multilingual capabilities and understanding of cultural nuances, beneficial for interpretation services.

Engaged in Korean language studies, developing proficiency in speaking, listening, reading, and writing, which supports my career as a Korean language expert.