Open to opportunities

Usama Khalid

@usamakhalid1

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Detail-oriented Data Entry Specialist and Chat Support Professional.

Pakistan

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What I'm looking for

I am looking for a role that values accuracy and efficiency, where I can leverage my data entry and customer support skills to contribute to team success.

I am a detail-oriented and highly reliable Data Entry Specialist and Chat Support Professional with over 6 years of experience. I have a proven track record on Upwork, recognized as Top Rated and Top Rated Plus, having successfully completed numerous projects for global clients with 100% satisfaction.

My expertise includes high-volume data entry, customer support, and administrative assistance. I have worked with over 100 international clients on various data-related projects, including e-commerce product uploads, CRM updates, and online research. I am committed to maintaining data integrity and providing exceptional customer service.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Specialist and Chat Support

Current

Upwork Inc.

Mar 2019 - Present (7 years 3 months)

Worked with over 100 international clients on data-related projects including e-commerce product uploads, CRM updates, transcription, and online research. Performed high-volume data entry tasks with accuracy and speed, and handled real-time chat support for Shopify and WooCommerce stores.

High Volume Data Entry CRM Tools Online Research Chat Support Shopify WooCommerce Excel Google Sheets

Data Entry & Support Assistant

Larson Electronics

Jan 2020 - Present (6 years 5 months)

Served as part of the back-office team, playing a critical role in data integrity, order processing, and technical product support. Entered and maintained thousands of product listings, specifications, and inventory data in company ERP systems.

Data Entry ERP Systems Chat Support Email Support Magento Shopify Order Processing Data Collection

Education

Degrees, certifications, and relevant coursework

Iqra Postgraduate College

B.Sc, Double Math Physics

2017 - 2019

Completed a Bachelor of Science with a double major in Mathematics and Physics. This program provided a strong foundation in scientific principles and analytical problem-solving.

Iqra Postgraduate College

FSc, Pre-Engineering

2015 - 2017

Completed FSc in Pre-Engineering, focusing on foundational subjects essential for engineering studies. This included advanced mathematics, physics, and chemistry.

Punjab High School

Matriculation, General Studies

2013 - 2015

Achieved Matriculation from Punjab High School. This foundational education covered a broad range of subjects, preparing for further academic pursuits.