Usaid Saadi
@usaidsaadi
Product Experience Analyst at US Mobile; previously managed SEO content production and writer training at SEOHUB.PK.
PakistanWhat I'm looking for
At US Mobile, I provide customer support using ticket management tools, including Front and Zendesk, and resolve technical problems through an extensive backend portal. I also coordinate with relevant departments to escalate service concerns.
At SEOHUB.PK, I developed SEO-friendly content and managed a team of writers, including task delegation, performance monitoring, and training on SEO best practices. Earlier, I wrote content for SEOHUB.PK and Trucking Funder, including blogs, websites, and social media.
Experience
Work history, roles, and key accomplishments
Provides customer support using ticket management tools including Front and Zendesk. Resolves technical problems using an extensive backend portal and coordinates with relevant departments to escalate queries and service concerns.
Team Lead/Associate Manager
SEOHUB.PK
May 2023 - Dec 2025 (2 years 7 months)
Developed and oversaw production of SEO-friendly content tailored to client specifications. Managed a team of content writers, proofread and edited content, and conducted training sessions on SEO best practices and content trends.
Content Writer
SEOHUB.PK
Nov 2021 - May 2023 (1 year 6 months)
Wrote high-quality, engaging content tailored to client specifications and audience needs. Integrated SEO strategies to enhance visibility and search rankings, and worked closely with clients to adjust content strategies accordingly.
Content Writer
Trucking Funder
May 2021 - Oct 2021 (5 months)
Wrote clear and original content for various digital platforms including blogs, websites, and social media. Conducted basic research and applied basic SEO principles such as keyword integration and meta descriptions.
Education
Degrees, certifications, and relevant coursework
University of Karachi
Bachelor of Science, Food Science and Technology
Completed BS in Food Science and Technology in 2022.
Adamjee College
Higher Secondary Certificate, Pre-Engineering
Completed HSC in Pre-Engineering in 2017.
Usman Public School
Secondary School Certificate, Biology
Completed SSC in Biology in 2015.
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
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