Ursula Villemsone

Planned break after five years in fintech; relocated from Spain to Indonesia. Conducted discovery conversations and developed early-stage concept for post-retreat support, designing and hosting workshops.

Founded Málaga Sisterhood, a monthly in-person community for women, facilitating small-group sessions. Extended group online, designing and hosting webinars.

Supported and improved employee lifecycle across five jurisdictions, resolving employee questions and facilitating welcome sessions. Created monthly benefits newsletter and managed benefits data and renewals.

Coordinated end-to-end onboarding during rapid international growth, designing buddy programme and onboarding documentation. Supported launch of operations in Singapore and handled pre-employment checks.

Owned day-to-day member experience for multi-tenant workspace, resolving issues and delivering community events. Led on-site teams and coordinated facilities issues.

Designed and implemented first HR and operational processes, covering recruitment, onboarding, and people administration. Coordinated international projects and vendor relationships.

Planned and delivered international company retreats and learning sessions, managing logistics and budgets. Supported employee engagement and managed suppliers and workplace operations.

Designed and delivered workshops for young people facing barriers to education, employment, and training.

Owned on-site client and visitor experience within serviced-office environment. Designed and documented service procedures and trained team members.

Postgraduate Certificate in Organizational Psychology from Birkbeck, University of London.

Certified as a Mental Health First Aider by MHFA England.

Completed a course in Workplace Wellness accredited by CPD.

Bachelor of Science in Communications, Media & Society from the University of Leicester.

Completed a course in Digital Marketing Strategy at the University of the Arts London.