Umberto Rupolo

I am a results-driven Customer Experience Manager with over 7 years of experience in enhancing customer satisfaction and leading teams. My expertise lies in implementing strategies that exceed customer expectations and drive operational efficiency. I have a proven track record of managing diverse teams and fostering a collaborative work environment.

In my previous role at Gus Pizai, I successfully led a team of 15 employees, overseeing daily operations and implementing strategic initiatives that improved profitability. My ability to manage budgets effectively, with a focus on achieving financial targets, has been instrumental in my career. I am passionate about building strong relationships with customers and ensuring their needs are met with excellence.