At Tata Consultancy Services, I work as a Process Improvement Specialist and Process Improvements Champion, focusing on business operations, workflow optimization, and continuous improvement. I use Lean methodologies, Six Sigma, PDCA cycles, and Knowledge Management processes to streamline workflows and improve quality standards.
I also manage internal audits and mentor associates working toward Lean Bronze and Green Belt certifications. Earlier, as a Digital Marketing Executive at Global Websoft, I managed client Facebook accounts and campaigns, monitored performance metrics, and suggested data-driven improvements.
