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@pelumiidowu
Dynamic Travel Services Coordinator with 6 years of industry experience.
I am a seasoned Travel Services Coordinator with over six years of experience in the travel industry, dedicated to optimizing client satisfaction and managing end-to-end travel logistics. My journey has been marked by a commitment to delivering exceptional customer service and fostering strong vendor relationships. At PIJ Routers, I spearheaded seamless travel arrangements for diverse clientele, ensuring flawless execution of flight bookings, hotel accommodations, and transportation logistics. My ability to leverage industry insights and negotiate competitive rates has consistently enhanced client value.
Throughout my career, I have cultivated strategic partnerships with travel vendors and maintained a proactive approach to staying abreast of industry dynamics. My role at Adonai Travels and Tours further honed my skills in orchestrating group travel arrangements and enhancing operational efficiency. I take pride in my exceptional communication and interpersonal skills, which have enabled me to build strong relationships with clients and stakeholders alike. I am now seeking to leverage my extensive experience and domain expertise to elevate travel experiences and drive exceptional customer service in a new role.
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Work history, roles, and key accomplishments
PIJ Routers
Jan 2021 - Present (4 years 10 months)
Spearheaded coordination of travel arrangements for diverse clientele, ensuring flawless execution of bookings and personalized recommendations. Cultivated vendor partnerships and acted as a dedicated point of contact for clients, maintaining service excellence.
Adonai Travels and Tours
Nov 2018 - Dec 2020 (2 years 1 month)
Orchestrated end-to-end travel planning for corporate clients, coordinating group travel arrangements and enhancing client satisfaction through effective communication and relationship management.
Degrees, certifications, and relevant coursework
Ordinary National Diploma, Mechanical Engineering
2019 - 2022
Grade: 2.73/4.0
Graduated with OND in Mechanical Engineering, focusing on Thermodynamics, Strength of Materials, Fluid Mechanics & Practice, Plant Service & Maintenance, and Automotive Tech & Practice.
Diploma, Tourism Management
2018 - 2018
Grade: Distinction
Graduated with distinction in Advance air ticketing/reservation and tourism, covering Tourism management, Airline ticketing, Airline reservation, Airline geography, electronic booking and salesmanship.
A-Levels
2015 - 2016
Completed A-Levels, preparing for higher education with a strong foundation in relevant subjects.
Software and tools used professionally
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