Looking for a job

Ugochukwu Goodness Nworah

@ugochukwugoodnessnwo

Message

I keep distributed teams organized through executive support, customer communication, and workflow coordination.

Nigeria

Message

What I'm looking for

I'm looking for a remote support or operations role where I can keep teams organized, manage executive schedules and communications, improve workflows, and deliver responsive customer support across time zones.

I support distributed teams by coordinating executive calendars, high-volume communications, records, and daily operations. At Leadfort Insurance Brokers, I accelerated workflow delivery by 25% for a 15-person team using Asana and Trello.

I've resolved 150 complex inquiries monthly in under 15 minutes, improved documentation accuracy across 200 personnel records, and reduced internal resolution delays by 30%. Previously, I processed 200 executive email and messaging threads monthly and digitized 500 sensitive records for faster retrieval.

Experience

Work history, roles, and key accomplishments

Current

Human Resource Officer

Current

Leadfort Insurance Brokers

Jan 2025 - Present (1 year 8 months)

Spearheaded cross-departmental administrative operations for a distributed team of 15 staff, accelerating workflow delivery speed by 25% using Asana and Trello. Managed high-priority executive and stakeholder communications, resolving 150 complex inquiries monthly while maintaining a response time under 15 minutes.

Asana Trello Slack Email Management Record keeping Database Management Workflow Optimization

Office Administrator

Word Oriented Church

Nov 2022 - Dec 2024 (2 years 1 month)

Orchestrated master organization schedules, event calendars, and executive appointment bookings for 3 senior leaders, reducing scheduling friction. Directed high-volume digital correspondence, processing 200 written executive emails and messaging threads monthly with 100% resolution accuracy.

Scheduling Calendar Management Email Management Report Writing Executive Support