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Uduak Ufot

@uduakufot

Virtual Assistant at Book Creative Publishing who handled client inquiries and delivered projects on time.

At Book Creative Publishing, I served as the main contact for clients and designers. I handled customer inquiries and delivered projects on time.

At Tawallah Enterprise, I supported daily operations and decision-making for the CEO, maintained financial records, resolved customer complaints, and supported staff hiring.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Book Creative Publishing

Sep 2024 - Dec 2025 (1 year 3 months)

Served as the main contact for clients and designers, improving communication. Handled customer inquiries professionally and delivered projects on time, strengthening client relationships.

Customer Service Communication Skills Project Management Client Relations

Manager

Tawallah Enterprise

Jan 2019 - Nov 2023 (4 years 10 months)

Supported daily operations and decision-making for the CEO, enhancing efficiency. Maintained accurate financial records, ensuring compliance and transparency, and resolved customer complaints diplomatically.

Customer Service Financial Record Keeping Team Coordination Administrative Support Microsoft Office Time Management