Looking for a job

Olubunmi Falua

@olubunmifalua

Administrative Assistant at PEERWALLET LIMITED, supporting operations and customer care while managing records, reports, and client follow-ups.

Nigeria

Message

What I'm looking for

I'm seeking an opportunity in an organization that supports the efficient use of my skills, where I can contribute to organizational goals, high performance, improved profitability, and my personal development.

I have experience in administrative support, customer service, and social media management. I am organized, detail-oriented, and skilled in communication, multitasking, and managing tasks efficiently. I am eager to use these skills to provide reliable virtual assistance and support your business operations.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant and Customer Care Representative

Current

PeerWallet Limited

May 2025 - Present (1 year 5 months)

Provides administrative support to operations and customer service, responding to inquiries and complaints via email, chat, and phone. Manages basic accounting tasks, maintains logs, prepares reports, and assists with internal communications.

Customer Service Administrative Support Communication Skills Data Entry Record keeping Report Writing Problem Solving

Administrative Assistant

Houzz and Logistics

Nov 2023 - Apr 2025 (1 year 5 months)

Coordinated daily corporate office operations and provided administrative support to the managing director. Handled documentation, records management, procurement, supplies, and office maintenance, and maintained petty cash accounts.

Administrative Support Office Management Documentation Record keeping Procurement Petty Cash Management

Customer Care Service Agent

Promtem Limited

Feb 2023 - Nov 2023 (9 months)

Processed orders, tracked and reported order progress, and attended to customer needs and complaints via calls and text. Collected and analyzed customer feedback to improve service quality and managed social media engagement.

Customer Service Order Processing Communication Skills Feedback Analysis Social Media Management

Classroom Instructor (NYSC)

Muslim High School

Jan 2021 - Dec 2022 (1 year 11 months)

Instructed students, managed behavior, and assessed progress. Created a positive learning environment and used behavior-management plans and creative learning tools to encourage student growth.

Teaching Classroom Management Student Assessment Communication Skills