Uchechi Miracle

At ROSEYJVAK SUPPERMARKET & PHARMACY, I responded to customer inquiries by phone and message, handling 10–15 inquiries weekly.

I provided professional assistance with approximately 5–7 customer complaints each week and worked toward appropriate resolutions.

I documented customer reports and escalated complex issues to the relevant team for further action.

I’m familiar with HubSpot CRM, customer records, and support ticket documentation, and I’ve used Zoom and Google Meet.