Blessing Ikechukwu

At Brand New Supermarket, I answered customer phone calls and responded to emails and messages, resolving inquiries and complaints professionally.

I also handled escalated customer issues and worked to maintain high customer satisfaction.

As Customer Care Representative & Assistant Manager, I supervised and coordinated store staff to support smooth daily operations.

I represented the company at meetings, shared updates with stakeholders, and conducted product outreach and introductions to customers.