Open to opportunities

Katie Traino

@katietraino

Message

Dedicated medical administrative assistant with strong customer service skills.

United States

Message

What I'm looking for

I seek a role in a supportive healthcare environment that fosters growth and learning.

I am a dedicated and detail-oriented medical administrative assistant with extensive experience in customer service and claims processing. My educational background includes certifications in Medical Terminology, Medical Administrative Assistance, and Medical Billing and Coding, all achieved with outstanding grades. I am committed to providing exceptional support in healthcare settings, ensuring compliance with regulations and enhancing patient experiences.

Throughout my career, I have honed my skills in various roles, from working as a Pharmacy Technician at Walgreens to leading installation teams at solar energy companies. My ability to multitask and work effectively both independently and as part of a team has been instrumental in my success. I thrive in fast-paced environments and am adept at managing multiple responsibilities while maintaining a high level of accuracy and attention to detail.

As I continue to advance in my career, I am eager to leverage my skills in a medical administrative role where I can contribute to improving patient care and operational efficiency. I am passionate about the healthcare industry and dedicated to lifelong learning and professional development.

Experience

Work history, roles, and key accomplishments

Current

Worker’s Compensation Claims Assistant

Current

Intercare Holding

Jan 2025 - Present (4 months)

Responsible for customer service, data entry, and utilization review in the Worker’s Compensation department. Involved in authorization approval of treatment and ensuring efficient workflow.

Customer Service Authorization

Current

Worker’s Compensation Claims Assistant

Current

Intercare Holding

Jan 2025 - Present (4 months)

Responsible for customer service, data entry, and utilization review in the worker’s compensation claims department. Approves treatment authorizations and ensures efficient workflow.

Customer Service Authorization

Lead Installer

JMB Renewables LLC

Apr 2021 - Jul 2021 (3 months)

Led a team in the installation of solar panels, ensuring proper layout and efficiency in operations. Responsible for marking and measuring layouts for footings and rails.

Layout Measurement Solar panel installation

Lead Installer

JMB Renewables LLC

Apr 2021 - Jul 2021 (3 months)

Led a team in the installation of solar panels, ensuring efficient work and understanding of daily objectives. Responsible for marking layouts and installing conduit for wire runs.

Layout Marking Solar panel installation

Installer

Eagle Point Solar

Aug 2020 - Jan 2021 (5 months)

Installed roof and ground mounted solar systems for both commercial and residential projects, taking on crew lead responsibilities on select jobs.

Solar System Installation Residential Installation

Pharmacy Technician

Walgreens

Dec 2014 - Aug 2018 (3 years 8 months)

Filled prescriptions, communicated with insurance companies, and provided customer service in a pharmacy setting, ensuring compliance with state laws.

Communication With Insurance Companies Customer Service Compliance

Owner/Operator

All Weather Solar LLC

Aug 2019 - Mar 2021 (1 year 7 months)

Managed all aspects of solar installation for residential systems, including reading blueprints, trenching, and concrete pouring for footings.

Solar Installation Reading Blueprints Concrete Pouring

Owner/Operator

All Weather Solar LLC

Aug 2019 - Mar 2021 (1 year 7 months)

Managed all aspects of solar panel installation for residential properties, including reading blueprints, trench digging, and concrete pouring for footings.

Reading Blueprints Trench Digging Concrete Pouring Solar panel installation