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Tyanna Mendoza

@tyannamendoza

Dedicated healthcare professional with strong communication and organizational skills.

United States

What I'm looking for

I am looking for a role that allows me to leverage my healthcare experience and communication skills while contributing to patient care and education.

I am a dedicated healthcare professional currently working as a Transport Assistant at Mayo Clinic Hospital in Phoenix, Arizona. My role involves providing patient transportation and ensuring safety throughout the process, while adhering to medical protocols. I have a strong background in administrative support, having previously served as a Desk Operations Manager, where I facilitated patient visits and coordinated schedules to enhance the efficiency of healthcare delivery.

My experience also includes teaching English in South Korea, where I developed strong communication skills and the ability to engage with diverse groups. I pride myself on my ability to adapt to various environments and work effectively under pressure. I am currently pursuing a Bachelor's degree in Instructional Design at Arizona State University, which complements my passion for education and patient care.

Experience

Work history, roles, and key accomplishments

MH
Current

Transport Assistant

Mayo Clinic Hospital

Sep 2024 - Present (9 months)

Provides patient transportation to and from inpatient, ambulatory, and ancillary departments, ensuring safety and following policies like Standard Precautions and MRI safety. Assists modalities and assesses patient data relative to age-specific needs.

MM

Desk Operations Manager

Mayo Clinic Family Medicine

Aug 2023 - Sep 2024 (1 year 1 month)

Facilitated patient visits and supported healthcare providers by coordinating schedules and daily activities. Prepared patients, managed record information flow, verified demographics and insurance, and assisted with scheduling changes and test requests. Performed administrative duties including processing forms, insurance verification, and patient communications.

CI

English Teacher

Chungdahm April Institute

Dec 2022 - Jun 2023 (6 months)

Introduced curriculum based on weekly syllabi and prepared parent-teacher schedules and presentations. Taught multiple classes daily with varying student numbers, focusing on listening, reading, and writing skills. Demonstrated success in meeting deadlines.

MV

Sales Front Desk Coordinator

Marriott Westin Kierland Villas

Jan 2019 - May 2022 (3 years 4 months)

Handled scheduling for guests touring the showroom and provided appropriate gifting based on touring status. Trained incoming coordinators and maintained strong knowledge of hotel operations. Coordinated directly with the sales and marketing teams.

MS

Restaurant Hostess / Security Officer

Marriott Camelback Inn Resort & Spa

Jan 2017 - May 2019 (2 years 4 months)

Arranged large parties and interacted with customers via phone, email, and in person, problem-solving under pressure. Greeted and escorted guests, booked reservations, and combined organizational skills with friendly service. Monitored hotel property for safety, dispatched security personnel, performed patrols, and maintained daily reports using a computer database.

Education

Degrees, certifications, and relevant coursework

Paradise Valley Community College logoPC

Paradise Valley Community College

Associates, Society & Culture

2023 - 2024

Konkuk University logoKU

Konkuk University

Program, Korean Language

2022 - 2023

Tech stack

Software and tools used professionally

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Tyanna Mendoza - Transport Assistant - Mayo Clinic Hospital | Himalayas