Tyanna Mendoza
@tyannamendoza
Dedicated healthcare professional with strong communication and organizational skills.
What I'm looking for
I am a dedicated healthcare professional currently working as a Transport Assistant at Mayo Clinic Hospital in Phoenix, Arizona. My role involves providing patient transportation and ensuring safety throughout the process, while adhering to medical protocols. I have a strong background in administrative support, having previously served as a Desk Operations Manager, where I facilitated patient visits and coordinated schedules to enhance the efficiency of healthcare delivery.
My experience also includes teaching English in South Korea, where I developed strong communication skills and the ability to engage with diverse groups. I pride myself on my ability to adapt to various environments and work effectively under pressure. I am currently pursuing a Bachelor's degree in Instructional Design at Arizona State University, which complements my passion for education and patient care.
Experience
Work history, roles, and key accomplishments
Transport Assistant
Mayo Clinic Hospital
Sep 2024 - Present (9 months)
Provides patient transportation to and from inpatient, ambulatory, and ancillary departments, ensuring safety and following policies like Standard Precautions and MRI safety. Assists modalities and assesses patient data relative to age-specific needs.
Desk Operations Manager
Mayo Clinic Family Medicine
Aug 2023 - Sep 2024 (1 year 1 month)
Facilitated patient visits and supported healthcare providers by coordinating schedules and daily activities. Prepared patients, managed record information flow, verified demographics and insurance, and assisted with scheduling changes and test requests. Performed administrative duties including processing forms, insurance verification, and patient communications.
English Teacher
Chungdahm April Institute
Dec 2022 - Jun 2023 (6 months)
Introduced curriculum based on weekly syllabi and prepared parent-teacher schedules and presentations. Taught multiple classes daily with varying student numbers, focusing on listening, reading, and writing skills. Demonstrated success in meeting deadlines.
Sales Front Desk Coordinator
Marriott Westin Kierland Villas
Jan 2019 - May 2022 (3 years 4 months)
Handled scheduling for guests touring the showroom and provided appropriate gifting based on touring status. Trained incoming coordinators and maintained strong knowledge of hotel operations. Coordinated directly with the sales and marketing teams.
Restaurant Hostess / Security Officer
Marriott Camelback Inn Resort & Spa
Jan 2017 - May 2019 (2 years 4 months)
Arranged large parties and interacted with customers via phone, email, and in person, problem-solving under pressure. Greeted and escorted guests, booked reservations, and combined organizational skills with friendly service. Monitored hotel property for safety, dispatched security personnel, performed patrols, and maintained daily reports using a computer database.
Education
Degrees, certifications, and relevant coursework
Paradise Valley Community College
Associates, Society & Culture
2023 - 2024
Konkuk University
Program, Korean Language
2022 - 2023
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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