Tushar Malik
@tusharmalik
I turn raw data into actionable insights using Python, SQL, Excel, and visualization.
IndiaWhat I'm looking for
I've analyzed incident trends at Concentrix Technology Pvt Ltd, resolving 30–50+ technical incidents daily while maintaining 95%+ SLA compliance. I used Excel to identify recurring issues, document root causes, and improve support workflows.
I also built Local-ML Insight Engine, a private hybrid ETL and augmented analytics pipeline using Python, Pandas, Scikit-Learn, Ollama, and Llama 3.2. It turns statistical findings such as outliers, skewness, and correlations into contextual prompts for strategic data reasoning without external cloud APIs.
Experience
Work history, roles, and key accomplishments
Technical Advisor (Operations Analyst)
Concentrix Technology Pvt Ltd
Jan 2026 - May 2026 (4 months)
Resolved 30-50+ technical incidents daily, maintaining 95%+ SLA compliance. Diagnosed and troubleshot system, network, and application issues, and analyzed incident trends using Excel to improve resolution efficiency.
Education
Degrees, certifications, and relevant coursework
Maharishi Dayanand University
Bachelor of Computer Applications, Computer Applications
2022 - 2025
Pursued a Bachelor of Computer Applications with coursework in applied statistics, database management, Python programming, and data structures.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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