Tuggie JohnsonTJ
Open to opportunities

Tuggie Johnson

@tuggiejohnson

Detail-oriented professional passionate about customer service and healthcare support.

United States
Message

What I'm looking for

I am looking for a remote position that allows me to utilize my organizational skills and passion for helping others in customer service or healthcare support.

My name is Ta'Ashala Johnson, and I am a detail-oriented professional with a strong passion for customer service and healthcare support. I thrive in environments where I can utilize my organizational skills and interpersonal abilities to make a positive impact on individuals' experiences. My background includes working as a Medical Assistant at the Cleveland Clinic Foundation, where I acted as a liaison between physicians and patients, ensuring that immediate needs were met efficiently.

Throughout my career, I have demonstrated a commitment to delivering exceptional service, whether managing schedules in a busy department or providing guest support in a hospitality setting. My experience has equipped me with the skills to handle telecommunications, oversee inventory management, and assist in patient care planning while maintaining high standards of confidentiality. I am eager to bring my expertise to a remote position where I can continue to help others and contribute to a supportive team.

Experience

Work history, roles, and key accomplishments

CF

Medical Assistant

Cleveland Clinic Foundation

Jan 2022 - Jan 2023 (1 year)

Acted as a liaison between physicians and walk-in patients, managing schedules and organizing charts in a busy department. Delivered exceptional customer service and assisted in patient care planning while maintaining confidentiality.

MH

Parking Attendant

Marriott Key Center Hotel

Feb 2021 - Feb 2022 (1 year)

Provided guest support in a hospitality setting, addressing inquiries and resolving concerns while maintaining orderly environments in high-traffic areas.

CF

Cashier

Cleveland Clinic Foundation

Jan 2018 - Jan 2019 (1 year)

Handled monetary transactions accurately and provided quality customer service, ensuring a positive experience for clients.

Education

Degrees, certifications, and relevant coursework

GS

Glenville High School

Diploma

Completed high school education with a focus on foundational academic skills.

Tech stack

Software and tools used professionally

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Tuggie Johnson - Medical Assistant - Cleveland Clinic Foundation | Himalayas