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@zumrudakhmedova
Experienced Medical Assistant with strong customer service skills.
I am a dedicated professional with years of experience in customer service and medical assistance. Currently, I work as a Medical Receptionist at QuickMed Urgent Care, where I perform a variety of tasks including insurance inquiries, appointment scheduling, and patient support. My background in medical assisting includes administering DOT physicals, drug screens, and performing glucometer tests, which has equipped me with a comprehensive understanding of patient care and administrative duties.
Previously, I held a management position at Diamond Flip LLC, where I honed my leadership skills by planning and organizing operations to meet organizational goals. My experience in business administration at American Eagle Express allowed me to manage and coordinate various business operations, enhancing my skills in communication and teamwork. I am multilingual and thrive in dynamic environments where I can contribute to team success.
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Work history, roles, and key accomplishments
QuickMed Urgent Care
Jan 2024 - Present (1 year 10 months)
Performed reception duties including insurance inquiries/verifications, cash payments, appointment scheduling, and record keeping. Provided medical assisting duties such as patient charting, DOT Physicals, Drug Screens, Glucometer tests, and injections.
Diamond Flip LLC
Jan 2022 - Jan 2025 (3 years)
Managed and controlled resources to achieve organizational goals, including planning, organizing, and leading. Demonstrated strong communication, conflict resolution, and decision-making skills.
American Eagle Express
Aug 2013 - Jan 2024 (10 years 5 months)
Managed and coordinated business operations, encompassing accounting, finance, marketing, and customer service functions. Handled truck load operations, ensuring safe cargo delivery and daily communication via calls and emails.
Tatiana's Home Care
May 2015 - Jul 2023 (8 years 2 months)
Assisted clients in their homes with daily living activities, basic medical needs, and emotional support. Collaborated under the supervision of healthcare professionals to provide comprehensive patient care.
Degrees, certifications, and relevant coursework
Associate of Science, Business Administration and Management
Completed an Associate of Science in Business Administration and Management, focusing on marketing and entrepreneurship.
Certification, Real Estate
Obtained a certification in Real Estate Associates after completing a 120-hour course.
Certification, Nursing Assistant
Earned a Certified Nurses Aid (CNA) certification.
High School Diploma, General Studies
Completed high school education and received a High School Diploma.
Software and tools used professionally
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