
Tuba Abdul Karim
@tubaabdulkarim
I coordinate patient care, scheduling, and compliant healthcare communication across remote clinical teams.
What I'm looking for
At One Imaging, I manage high-volume patient communications, care navigation, imaging coordination, benefits inquiries, and follow-ups while maintaining HIPAA-compliant documentation.
As Medical Manager at Assembly Industries, I supervise patient communication workflows, delegate tasks, coordinate providers and staff, and support process improvements in remote healthcare delivery.
Previously, at ClinicFone supporting Sentry Health, I served as a primary patient contact across Family Medicine, Internal Medicine, Cardiology, and Geriatrics. I scheduled appointments, updated EHR records, managed remote front-desk workflows, and coordinated patient requests with providers.
I also trained more than 100 students in content writing and professional communication, bringing clear presentations, public speaking, and structured training to my healthcare administration work.
Experience
Work history, roles, and key accomplishments
Medical Manager
Assembly Industries
Jan 2026 - Present (8 months)
Supervised patient communication workflows, including call handling, task delegation, and administrative coordination. Monitored team performance and contributed to process improvements to enhance workflow efficiency and service quality.
Patient Support Specialist
One Imaging
Jan 2026 - Present (8 months)
Managed high-volume inbound and outbound patient communications, supporting care navigation, imaging services, and healthcare inquiries. Verified patient information, maintained records, and followed HIPAA and PHI requirements.
Virtual Medical Assistant
ClinicFone Ontario — Sentry Health Client
Feb 2024 - Jan 2026 (1 year 11 months)
Served as a primary point of contact for patients through inbound and outbound calls and administrative communication. Scheduled appointments, updated patient charts, and maintained accurate patient information within EHR systems.
Content Writing Instructor
NS Training (SMC-PRIVATE) Limited
Mar 2022 - Nov 2023 (1 year 8 months)
Conducted virtual training sessions for 100+ students in content writing and professional communication. Designed structured lesson plans, presentations, and learning materials using Google Docs and Google Slides.
Education
Degrees, certifications, and relevant coursework
Dow University of Health Sciences
Bachelor of Radiology Technology, Radiology Technology
Bachelor of Radiology Technology degree from Dow University of Health Sciences, graduated in 2025.
Johns Hopkins University
Professional Certificate, Medical Office Management
Completed the Johns Hopkins Medical Office Manager Professional Certificate.
Ontario MD
Training Certificate, Privacy and Security
Completed the Ontario MD Privacy & Security Training - Virtual Care Module.
Zendesk Academy
Zendesk Agent Certification, Customer Support
Completed the Zendesk Agent training from Zendesk Academy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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