At Vodacom in Cape Town, I worked as a Salesperson, handling door-to-door fibre contract sales and client interactions.
At Capita in Cape Town, I communicated with UK-based clients in a regulated environment and conducted structured client interviews. I maintained accurate records and confidential client information while adhering to regulatory guidelines.
I completed a Bachelor's Degree at University of the Western Cape (UWC), studying Psychology, Sociology, Anthropology, English and Ethics. My skills include customer engagement, cross-selling, account management, and customer care and complaint handling.
