Trishia Bond
@trishiabond
I coordinate veteran care, claims, and health-service support across complex systems.
CanadaWhat I'm looking for
At ClearPath, I coordinate individualized case-management support for veterans, liaising with Veterans Affairs Canada, Medavie Blue Cross, private insurers, and health-care providers. I prepare benefit and insurance claims, coordinate referrals and appointments, and maintain confidential records across time-sensitive files.
Previously, I managed patient journeys in dental practices, including Essential Dentistry and Mill Bay Dental, coordinating treatment plans, schedules, financial arrangements, insurance requirements, and clinical-team support. I also created an outreach program and represented practices through networking and community engagement.
My experience includes supporting Canadian Armed Forces members with dental readiness at the Department of National Defence. I bring military-family lived experience, calm communication in emotionally charged situations, and practical capability with records, databases, Microsoft Office, web templates, and HTML.
Experience
Work history, roles, and key accomplishments
Veteran Case Manager
ClearPath
Jan 2025 - Present (1 year 8 months)
Coordinate individualized case-management support for veterans, liaise with Veterans Affairs Canada and insurers, and manage claims and appointments.
Certified Clinical Treatment Coordinator
Essential Dentistry
Jan 2021 - Dec 2025 (4 years 11 months)
Managed patient journey from consultation to treatment delivery, coordinated schedules and insurance, and explained treatment plans.
Administration Supervisor / Treatment Coordinator
Mill Bay Dental
Jan 2015 - Dec 2020 (5 years 11 months)
Supervised staff and administrative operations while coordinating patient care, financial arrangements, and insurance requirements.
Certified Dental Assistant
Department of National Defence
Jan 2012 - Dec 2015 (3 years 11 months)
Delivered clinical and administrative support to Canadian Armed Forces members, scheduled treatment, and maintained records.
Administrative and Client Services
Onside Restoration
Jan 2008 - Dec 2011 (3 years 11 months)
Coordinated with project managers, finance, sales, and contractors to support restoration projects and client accounts.
Administrative and Client Services
Good Water Warehouse Inc.
Jan 2008 - Dec 2011 (3 years 11 months)
Recruited, trained, and supervised sales and warehouse teams, and resolved customer and operational issues.
Education
Degrees, certifications, and relevant coursework
Camosun College
Dental Assistant Program, Dental Assisting
2011 - 2012
Completed the Dental Assistant Program at Camosun College from 2011 to 2012.
Academy of Dental Surgery
Certificate in Implant Treatment Coordination, Implant Treatment Coordination
Earned a Certificate in Implant Treatment Coordination from the Academy of Dental Surgery.
Pacific Training Institute of Facial Aesthetics
Botox Injection Assistant / Facial Aesthetics Certificate, Facial Aesthetics
Completed the Botox Injection Assistant / Facial Aesthetics Certificate from the Pacific Training Institute of Facial Aesthetics.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Skills
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