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Ansley Acee

@ansleyacee

Customer service and administration professional at PARKWAY DENTAL & PARKWOODS DENTAL who supported patient scheduling, payments, and records.

Canada

Message

At PARKWAY DENTAL & PARKWOODS DENTAL, I provided patient-facing and administrative support, including appointment scheduling, payments, records, and documentation.

I supported daily office operations and handled confidential information while maintaining accuracy.

At CINTAS LTD., I managed customer accounts, invoices, payments, and billing inquiries. I investigated discrepancies and followed up on outstanding balances.

At LEON'S FURNITURE, I supported customers with orders, deliveries, returns, and service concerns, coordinating with internal departments to resolve issues.

Experience

Work history, roles, and key accomplishments

Dental Assistant / Administrative Support

Parkway Dental & Parkwoods Dental

Jul 2021 - May 2023 (1 year 10 months)

Provided patient-facing and administrative support, including appointment scheduling, payments, records, documentation, and customer service. Managed confidential information and supported daily office operations in a fast-paced environment.

Customer Service Administrative Support Appointment Scheduling Payment Processing Records Management Documentation Confidentiality Microsoft Office Outlook

Accounts Receivable

Cintas Ltd.

Nov 2018 - Mar 2021 (2 years 4 months)

Managed customer accounts, invoices, payments, and billing inquiries while maintaining accurate account records. Investigated discrepancies, followed up on outstanding balances, and utilized SAP and GERS for daily operations.

Accounts Receivable Invoicing Payment Processing Billing Discrepancy Investigation Account Resolution SAP GERS

Customer Care Representative

Leon's Furniture

Aug 2014 - Nov 2018 (4 years 3 months)

Provided customer support for orders, deliveries, returns, service concerns, and general inquiries. Resolved issues efficiently and coordinated with internal departments to ensure timely solutions.

Customer Service Order Management Issue Resolution Coordination Communication Skills Data Entry