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David Maltese

@davidmaltese

Process Optimization Consultant at Florida Blue who streamlined a request process, saving $400K annually.

United States
Message

At Florida Blue, I consult on process improvement across the organization and lead Lean capability development. I teach Green Belt cohorts, coach candidates through certification, and built a database and Power BI reporting to track the program.

I also streamlined the Work Estimation Request process, generating $400K in annual cost savings. Earlier, at TruTeam, I supported improvement work across 190+ locations and contributed to $23M in savings; at Service Partners, I managed regional operations across 12 business units.

Experience

Work history, roles, and key accomplishments

University of North Florida logoUF
Current

Adjunct Faculty

University of North Florida

Dec 2023 - Present (2 years 10 months)

• Instructor for Health Care Planning and Project Management Course as part of the Master in Health Administration Program
• Lead 50+ students per year through Lean Competency Systems White Belt and Green Belt Certifications
• Certified Online Instructor
• Generated a savings of $12M and removed 250k hours of process and waste across forty-five companies.
• Analytics and Program tracking for Value

FB
Current

Process Optimization Consultant

Jul 2022 - Present (4 years 3 months)

• Lean Competency Systems Impact Award Recipient
• Educate and add 500+ new members to our Lean community per year
• Instructor for 10 Green Belt cohorts certifying 300+ new Green Belts and reducing 1M+ hours of waste per year
• Coach an average of 40 students through Green Belt Certification per year
• Consult on process improvement projects across the organization
• Coach Black Belt and Brown Be

FB

Continuous Improvement Specialist

Apr 2019 - Jul 2022 (3 years 3 months)

• Continuous Improvement Lead and core team member for implementation of enterprise-wide knowledge management solution (eGain Knowledge Base)
• Continuous Improvement Lead for Enrollment, Membership and Billing domain for the retirement of legacy CRM system (Siebel)
• Collected business rules and defined process flows for new enterprise-wide profile, preference, and consent platform
• Facilitator

SP

Regional Operations Manager

Service Partners

Jan 2016 - Jan 2019 (3 years)

• Regional Operations Manager for 12 Business Units (distribution/manufacturing) across Florida
and Georgia
• Responsible for operations including safety, regional inventory planning, fleet management and
logistics
• Year over year reduction in OSHA incident rate and auto accident rate
• Focus on controlling/reducing operating expenses and increasing net operating profit
•

TR

Continuous Improvement Manager

TruTeam

Jun 2011 - Dec 2015 (4 years 6 months)

Manager (August 2014 - December 2015)
• Developed company’s first Center of Excellence and related Operational Excellence Training program for Division Managers.
• Provide Continuous Improvement support and project management for TopBuild and its 190+ locations nationwide
• Define departmental strategy in support of annual savings targets
• Identify improvement opportunities and calculate financ

TR

Information Technology Lecturer

TruTeam

Nov 2010 - Jun 2011 (7 months)

Served as QlikView BI Product Owner and Oracle ERP pilot-branch super user, then provided on-site training and operational consulting across 17 divisions while protecting service levels during implementation.

TR

Regional Trainer (Oracle ERP)

TruTeam

Nov 2010 - Jun 2011 (7 months)

• On-site Trainer during Go-Live Week of Oracle-based ERP system for 17 divisions over 7 month roll out
• Trained division employees in all aspects of new ERP system
• Troubleshot issues during first week live on system
• Provided remote support to divisions following initial week of on-site training

MS

Division Manager

Masco Contractor Services

Jun 2006 - Feb 2010 (3 years 8 months)

• Full budget and P&L responsibility for branch performing $2.5M in insulation, gutter, and fireplace installations annually
• Sales management including lead generation, commission calculation, and customer complaint resolution
• Operations management including scheduling and dispatching installers, inventory management and fleet maintenance

University of Florida logoUF

Graduate Research Assistant

Aug 2001 - Dec 2004 (3 years 4 months)

• Performed quantitative and qualitative analysis for forensic investigations and data collection
• Defined and documented standards for laboratory procedures
• Consulted for Medical Examiners, State’s Attorney, and Law Enforcement
• Trained new lab assistants in laboratory protocols
• Recovered evidence from crime scenes

Education

Degrees, certifications, and relevant coursework

UB

University of Florida - Warrington College Of Business

Master's Degree, Business Management

M.S. in Management with a Certificate in New Venture Creation through the Center for Entrepreneurship and Innovation

TU

The Johns Hopkins University

B.A., Anthropology

TU

The Johns Hopkins University

Bachelor of Arts, Anthropology

LS

Lean Competency System

Black Belt Certification (BB)

Nov 2023

LS

Lean Competency System

Operational Excellence Green Belt (1C)

Nov 2021

UF

University of North Florida

Certified Online Instructor

May 2024

BO

BOACT

Certified Kanban Practitioner

Dec 2022

BO

BOACT

Dynamic Adaptive Design Certified Practitioner

Dec 2022

LS

Lean Competency System

Brown Belt (Coaching)

Oct 2022

SA

Scrum Alliance

Certified Scrum Product Owner (CSPO)

Jun 2023 · Expired Jun 2025

SI

Scaled Agile, Inc.

SAFe 5.1 Product Owner - Product Manager (POPM)

Jan 2023 · Expired Jan 2024

Tech stack

Software and tools used professionally

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