Tricia Govreau
@triciagovreau
I coordinate complex hospice care, quality compliance, and utilization review as a registered nurse.
ZimbabweWhat I'm looking for
I've led hospice operations at Mercy Jefferson Hospice, managing interdisciplinary teams, referrals, admissions, vendor oversight, productivity, and Medicare/Medicaid compliance. I also provide 24/7 administrative on-call coverage and support staff development, evaluations, and scheduling.
Across more than 25 years in hospice and chronic disease management, I've coordinated care plans, performed utilization and documentation reviews, led quality-improvement initiatives, and used evidence-based guidance to improve timely, cost-effective patient care.
Experience
Work history, roles, and key accomplishments
Hospice Manager
Mercy Jefferson Hospice
Oct 2017 - Present (8 years 10 months)
Managed all aspects of hospice team including hiring, onboarding, education, disciplinary actions, scheduling, and evaluations. Oversaw intake, admissions, vendor contracts, and compliance with Medicare/Medicaid.
Utilization Review Nurse
Mercy Jefferson Hospice
Jun 2017 - Oct 2017 (4 months)
Implemented quality assurance measures and performance improvement projects. Analyzed aggregated data for compliance and quality, facilitated IDG meetings, and reviewed referrals for hospice appropriateness.
Director of Operations
Serenity HospiceCare
Jun 2012 - May 2017 (4 years 11 months)
Managed vendor contracts, company fleet, and monthly cost expenses. Provided education, oversaw regulatory compliance, managed EMR software, and participated in QA initiatives.
Facilitator of Carter's Clubhouse
Serenity HospiceCare
Jan 2008 - May 2017 (9 years 4 months)
Co-facilitated monthly peer grief support groups for children, provided public education, planned meetings, mentored bereaved children, and participated in fund development.
Director of Quality Assurance and Staff
Serenity HospiceCare
Jan 2008 - Dec 2012 (4 years 11 months)
Performed quality management audits, completed performance improvement projects, developed and trained staff, maintained clinical software, and ensured compliance with COP's.
RN Case Manager
Serenity HospiceCare
Jan 2000 - Dec 2008 (8 years 11 months)
Coordinated care for chronically ill patients, developed care plans, conducted telephonic assessments, and maintained compliant documentation in EHR.
Education
Degrees, certifications, and relevant coursework
Central Methodist University-College of Liberal Arts and Sciences
Bachelor of Science, Nursing
2019 - 2020
Pursued a Bachelor of Science in Nursing, completing the program in 2020.
Jefferson College
Associate of Applied Science, Nursing
Earned an Associate of Applied Science in Nursing, becoming a Registered Nurse.
Jefferson College
Certificate, Nursing
Completed a Certificate of Nursing, earning LPN licensure.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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