@tramainelee
Claims Operations Specialist at Chubb Group of Insurances who streamlined medical-record filing for attorney and provider requests.
United StatesAt Chubb Group of Insurances, I streamlined the medical-record filing system for records requested by attorneys and medical providers. I also organized claim files and maintained physical and electronic medical records.
At Toyota Logistics Services Inc, I performed installations on Lexus and Toyota models, trained new hires, and received a Certificate of Achievement to become a Certified Trainer. My experience also includes patient intake and insurance authorizations using EPIC and Passport.
Work history, roles, and key accomplishments
Toyota Logistics Services Inc
Apr 2022 - Jul 2026 (4 years 3 months)
Performed installations on Lexus/Toyota models, ensured conveyor belt efficiency, trained new hires, and supervised staff of 4-10 people.
Providence Health & Services
Jan 2021 - Apr 2022 (1 year 3 months)
Screened patients for Covid-19, scheduled appointments, processed insurance authorizations, and handled patient registration and payments.
U.S. Census
Mar 2020 - Dec 2020 (9 months)
Answered calls, documented calls, conducted phone interviews, provided IT support, and trained new hires on secured systems.
Chubb Group of Insurances
Nov 2013 - Mar 2020 (6 years 4 months)
Streamlined medical record filing, documented subpoenas, produced litigation correspondence, and managed claimant file systems.
EK Health Services, Inc.
Sep 2011 - Nov 2013 (2 years 2 months)
Controlled data entry, collaborated with law offices and physicians, verified patient information, and administered authorizations.
Dr. Andrew Berman
Aug 2010 - Aug 2011 (1 year)
Managed administrative support, converted paper charts to EMR, reconciled payments, and scheduled patients.
Alternate Healthcare Solutions
Oct 2007 - Aug 2010 (2 years 10 months)
Delegated administrative support, handled accounting, implemented patient intake procedures, and managed office inventory.
United States Army
Aug 2001 - May 2004 (2 years 9 months)
Operated as HR Specialist, entered personnel info, prepared evaluations, and processed personnel actions.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Earned a High School Diploma from Juan Rodriguez High School in 2001.
Software and tools used professionally
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