Toufic User
@touficuser1
I build crisis call centers and lead high-volume operations, logistics, and customer service.
LebanonWhat I'm looking for
I founded Offre Joie's emergency call center during the 2022 conflict, building operations that triaged more than 70,000 crisis calls and connected requests with rapid-response relief logistics.
I've also helped transition Volunteering Marathon into a formally recognized NGO, led volunteer and event logistics, secured corporate sponsorships for Beirut Arab University's Homecoming Event, and managed high-volume customer operations at Frisbee Pizza. Across hospitality, public relations, and performance work, I bring calm communication, operational discipline, and a strong public-facing presence.
Experience
Work history, roles, and key accomplishments
Call Center Specialist & Cashier
Frisbee Pizza
Jan 2026 - Mar 2026 (2 months)
Managed high-volume inbound order streams and customer service inquiries in a cloud kitchen environment. Handled financial transactions and POS processing, optimized delivery logistics, and resolved order discrepancies.
Education
Degrees, certifications, and relevant coursework
Collège Sacré-Cœur Gemmayzé
High School Diploma, General Studies
Completed high school education at Collège Sacré-Cœur Gemmayzé in Beirut, Lebanon.
Availability
Location
LebanonAuthorized to work in
Job categories
Skills
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