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@tosanodukoya
Results-driven operations and process improvement specialist focused on automation and efficiency.
I am a results-driven operations and process improvement specialist with deep experience in workflow automation, process engineering, and operational optimization across service and nonprofit sectors. I have a proven track record of implementing digital solutions that increase productivity, reduce costs, and streamline operations.
In roles from field operations lead to operations manager and freelance consultant, I deployed tools such as Trello and payroll automation platforms, led fraud detection and internal control initiatives, and delivered measurable outcomes—including a 40% improvement in task visibility and a 60% reduction in payroll processing time.
I combine hands-on operations management, training and staff onboarding, bookkeeping and financial reporting, and digital project coordination to drive sustainable process redesign and technology adoption that aligns teams and protects organizational assets.
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Work history, roles, and key accomplishments
Midecan Cook
Jan 2023 - Present (2 years 10 months)
Optimized kitchen workflows and implemented standardized operating procedures that improved service readiness and operational efficiency; directed Google Business and e‑commerce setup for a client, increasing monthly orders by 20%.
Property Vault Limited
Feb 2025 - Aug 2025 (6 months)
Introduced Trello and automated payroll with WorkPay, improving task visibility and productivity by 40% and reducing payroll processing time by 60%; implemented internal controls, fraud detection measures, and automated bookkeeping/reporting.
Sanitary Aid Nigeria
Jan 2017 - Dec 2023 (6 years 11 months)
Led large-scale outreach programs and coordinated stakeholder relationships to secure funding, while recruiting and training volunteer teams and aligning field operations with organizational goals through structured project management.
Rhythm FM
Prepared and delivered broadcast content for diverse audiences, co-hosted programs, and maintained consistent audience engagement through structured content processes.
Degrees, certifications, and relevant coursework
Professional Acting Certificate, Acting
2022 - 2022
Completed a Professional Acting Certificate at Rare Edge Films & Arts Academy in 2022.
Nigeria Certificate in Education (NCE), Education
Certificate in Education (NCE) from Adeniran Ogunsanya College of Education.
Bachelor of Science, Psychology
Bachelor of Science in Psychology from the University of Ibadan.
BPCCertificate, Broadcasting
2014 - 2014
Completed BPCCertificate training with the Federal Radio Corporation of Nigeria in 2014.
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