I’m looking for an operations-focused role where I can run efficient services, work with a strong team, and prioritize clear communication.
Topher George
@tophergeorge
Service-driven operations leader skilled in high-pressure coordination, training, and customer-focused conflict resolution.
What I'm looking for
I’m a service-driven professional with progressive leadership experience across food service, retail, hospitality, and education environments. I’m known for steady leadership, operational efficiency, and keeping people focused even when priorities shift fast.
In customer-facing roles like Graduate Hotel and retail/service environments (Warby Parker, Target, Naz’s Halal Food), I adapted quickly to high-demand settings and shifting priorities. When issues came up, I de-escalated concerns through calm communication and solution-focused service.
In leadership and operations roles at Togo’s Sandwiches, MOD Pizza, and Starbucks, I oversaw scheduling, inventory, sanitation compliance, and service standards. I maintained quality and satisfaction in high-volume environments while keeping the team aligned and operations running smoothly.
I also bring coaching and community facilitation experience from marching band instruction and independent group coordination. I reinforced performance technique, timing accuracy, and field coordination skills, and I designed and evaluated engagement strategies for in-person and remote groups based on real-time feedback and participation.
Experience
Work history, roles, and key accomplishments
Operations & Leadership
Togo's Sandwiches / MOD Pizza / Starbucks
Oversaw scheduling, inventory, sanitation compliance, and service standards to maintain quality in high-volume environments. Supported customer satisfaction by enforcing consistency and operational discipline.
Service & Public Interaction
Graduate Hotel / Warby Parker / Target
Adapted quickly to shifting priorities and high-demand environments while delivering calm, solution-focused service. De-escalated concerns through clear public interaction and supported operational efficiency.
Community Meetings Coordinator
Independent
Facilitated weekly in-person and remote meetings for 3–12 participants, coordinating agendas and engagement activities. Designed and evaluated real-time engagement strategies based on participant feedback and participation levels.
Marching Band Instruction
Peoria High School & Williams Field HS
Reinforced performance technique, timing accuracy, and field coordination to improve ensemble readiness. Assisted with rehearsal planning, sectional instruction, and skill development during practice.
Education
Degrees, certifications, and relevant coursework
Peoria High School
Attended Peoria High School in Peoria, Arizona. Completed high school education (details not provided).
Scottsdale Community College
Attended Scottsdale Community College in Scottsdale, Arizona. Specific program, degree, and dates were not provided.
Arizona State University
Attended Arizona State University in Tempe, Arizona. Specific major, degree, and dates were not provided.
Availability
Location
Authorized to work in
Job categories
Skills
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