Looking for a job

Tony O'Connor

@tonyoconnor

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Senior IT Operations Engineer optimizing enterprise platforms through automation and scale.

Ireland

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What I'm looking for

I’m looking to own enterprise IT operations end-to-end—delivering secure Microsoft 365/Entra and endpoint management at scale, modernizing backup/DR, and using automation to cut resolution time and manual overhead.

I’m a Senior IT Operations Engineer with 16+ years of experience across MSP, enterprise, and global technology environments. I’ve deployed and owned enterprise platforms at scale—from vendor evaluation and POC through to 200+ customer rollouts—bringing strong IT operations foundations alongside automation that removes manual overhead and expands team capacity.

In my current role at VeChain Foundation, I support 120 global staff and lead platform rollouts, endpoint management, backup operations, compliance migrations, and operational automation. I spearheaded global rollouts (including Deely logistics platform integration with HiBob HRIS and Microsoft Intune) and delivered measurable impact by reducing support ticket resolution time by 90% through FreshDesk + Kapa.ai AI triage.

Experience

Work history, roles, and key accomplishments

IT Operations & Automation Engineer

VeChain Foundation

Mar 2024 - Feb 2026 (1 year 11 months)

Owned global platform rollouts for 120 staff, including POC-to-deployment of Deel IT logistics integrated with HiBob HRIS and Microsoft Intune. Led Slack Grid enterprise migration for mandatory DLP compliance, deployed Apple Business Manager with unified Intune endpoint management, automated GitHub/Microsoft 365 backup monitoring, and reduced support ticket resolution time by 90% (20 minutes to 2

Microsoft 365 Entra ID Microsoft Intune Apple Business Manager DLP Compliance Endpoint management Slack Enterprise Migration Freshdesk AI

Senior IT Engineer

DigitalWell / Welltel

Feb 2015 - Mar 2024 (9 years 1 month)

Sole technical evaluator for IT platforms and vendor decisions, sourcing, piloting, and deploying core tooling for 200+ business customers across Ireland. Built and managed Datto-led monitoring/backup and backup architecture, migrated customers from N-able RMM to Datto RMM while maintaining service continuity, launched Shield (adopted by 20+ enterprise customers), and created IT-Glue runbooks to r

Datto RMM Datto BCDR N Able RMM Migration Cloud Identity Support (Entra ID Active Directory Endpoint Administration

Technical Engineer

PGi

Apr 2008 - Feb 2015 (6 years 10 months)

Progressed from Tier 1 helpdesk to Senior Engineer over 7 years and deployed solo to remote European offices to commission servers and network equipment. Architected an imaging and MDM platform from scratch for 600+ users across EMEA, configured and shipped 150 iPads, and supported global IT operations including Exchange 2010 and Windows Server 2003/2008.

Help Desk Support Server & Network Commissioning Imaging & MDM Administration Windows Server Mobile Device Management Global IT Operations (EMEA India)