At ERGO, I support and administer enterprise and hybrid Microsoft environments, troubleshooting escalated issues across Microsoft 365, Entra ID, Intune, and Citrix.
I designed and implemented Microsoft Entra PIM, moving privileged access from direct role assignments to controlled group-based assignments. I also implemented Temporary Access Pass and transitioned Microsoft 365 licensing to group-based licensing.
I developed PowerShell automation for SharePoint version-history management and storage optimization after a file-server migration. Earlier, at ALLEN INFORMATICA, I supported SharePoint and SQL Server environments for financial-sector clients.

