At Fifth Third Bank, I process and verify financial transactions, safeguard confidential data, and trace discrepancies to their root causes in a federally regulated environment. I grew my book of business from 65–70% to 107% of the revenue-generation benchmark within eight months.
I’ve practiced data analysis with SQL, Python, Tableau, and R, along with Linux, SIEM tools, and GitHub while completing Google’s Data Analytics and Cybersecurity certificates. My technical experience also includes troubleshooting computers, phones, TVs, and game consoles across Windows, macOS, and Android.
Earlier, at LA Fitness, I redesigned the front-desk workflow and coordination process, improving member check-in efficiency by 20%. Across my roles, I’ve maintained accurate records, supported customers, and trained teammates.
