Open to opportunities

nessemon kpazahi

@nessemonkpazahi

Message

Dedicated and results-driven cybersecurity professional

United States

Message

What I'm looking for

Seeking a challenging position within the federal cybersecurity domain where my expertise in conducting in-depth analysis, implementing fraud prevention strategies, and ensuring superior customer service can be leveraged to fortify critical infrastructures and safeguard sensitive information.

I am a seasoned cybersecurity professional with a proven track record in information security analysis, fraud prevention, and customer service roles. With a strong background in conducting in-depth analysis, implementing fraud prevention strategies, and ensuring superior customer service, I am well-equipped to fortify critical infrastructures and safeguard sensitive information.

I excel in collaborating with cross-functional teams, developing and implementing robust security policies, and meeting and exceeding performance metrics. I am adept at mastering cutting-edge tools and technologies to enhance security measures and contribute to the overall resilience of federal cybersecurity frameworks.

With a strong educational foundation in Policy, Politics, and International Affairs, and Global Affairs and Human Security, I possess a unique blend of technical and analytical skills. My experience in project management, data analytics, and technical support has equipped me with the ability to drive results and deliver exceptional service.

Experience

Work history, roles, and key accomplishments

Current

Information Security Analyst

Current

TJ MAXX

Jul 2020 - Present (4 years 11 months)

Responsible for maintaining the operational cybersecurity posture, developing security packages, conducting audits, and responding to security incidents. Collaborated with IT teams to implement security measures and trained employees on security awareness.

Cybersecurity Vulnerability Assessment Incident Response Risk Analysis Security Auditing Security Policies Penetration Testing Communication Teamwork Technical Documentation

Relationship Banker

Truist Bank

May 2017 - Jul 2020 (3 years 2 months)

Delivered exceptional client service, executed transactions, and educated clients on digital solutions. Managed client relationships and resolved complaints while ensuring compliance with internal controls and risk management policies.

Client Services Relationship Management Risk Management Cross Selling Communication Problem Solving Team Collaboration Compliance Financial Reporting

Accountant

ESTELLE AUTO

Jul 2015 - May 2017 (1 year 10 months)

Led financial forecasting, prepared financial analyses, and ensured accuracy in journal entries. Collaborated with clients to streamline accounting processes and supported compliance with accounting standards.

Financial Analysis GAAP Budgeting Financial Reporting Collaboration Accounting Standards Internal Controls

Financial Crimes Analyst

ESTELLE AUTO

Jul 2015 - May 2017 (1 year 10 months)

Monitored fraud alerts, validated transaction activities, and developed procedures for fraud detection. Assisted in training new team members and escalated cases for further investigation.

Fraud Detection Risk Assessment Client Communication Investigation Training Compliance Analytical Skills Problem Solving Financial Analysis Documentation

Customer Service Representative

ROYAL FARMS

Sep 2013 - Jul 2015 (1 year 10 months)

Provided excellent customer service, resolved inquiries, and handled cash transactions. Exceeded performance metrics and collaborated with internal teams to enhance customer support processes.

Customer Service Problem Solving Communication Teamwork Performance Metrics Customer Support