
Tonye Iwari
@tonyeiwari
Customer Support Representative helping small businesses respond to customers on WhatsApp and Instagram.
What I'm looking for
I help small businesses in Yenagoa reply to customers on WhatsApp and Instagram, answering questions about products, prices, and delivery.
I take orders, confirm payments, and follow up with customers. My work reduced response time from two hours to ten minutes.
I’m looking for remote work handling chats, emails, and orders. I’m available full-time and can support different time zones.
Experience
Work history, roles, and key accomplishments
Freelance Customer Support Assistant
Self Employed
Jan 2025 - Present (1 year 10 months)
Provided customer support for small businesses via WhatsApp and Instagram, handling inquiries, orders, and payments. Reduced response time from 2 hours to 10 minutes.
Education
Degrees, certifications, and relevant coursework
NDU
Ongoing online courses
Ongoing online courses at NDU.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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