Tony Blaire

Review and moderate user-generated content in line with TikTok community guidelines, safety policies, and quality standards. Assess high volumes of content and make accurate, consistent decisions based on established moderation policies.

Handled high-volume customer interactions, providing professional support on flight bookings, reservations, schedules, and travel-related enquiries. Resolved customer concerns efficiently while maintaining service quality, empathy, and professionalism.

Received phone calls from Sun Culture clients and offered quality tele-experience in a friendly and professional manner. Educated clients on services, processed payments, and promoted offers and promotions.

Successfully interviewed participants using KOBO tool kit and noted gaps in the survey tool for documentation. Accurately sampled households and administered questionnaires.

Presented, promoted, and sold products/services to existing and prospective customers. Performed cost-benefit and needs analysis to meet customer needs and expedited resolution of customer problems.

Scheduled clients' appointments and made follow-up calls. Developed a filing system for client records and processed payments and receipts.

Grade: B

Completed high school education and scored a B in the national exams.

Grade: B+ (359/500)

Completed primary school education and scored a B+ (359/500) in the national exams.