Open to opportunities

Toni Rodriguez

@tonirodriguez

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Behavioral Specialist and customer-focused advisor with ABA experience and a track record of sales and leadership.

United States

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What I'm looking for

I’m looking for a role where I can combine ABA-focused, evidence-based support with excellent customer service. I want a team that values documentation, communication, and steady results while offering room to grow and take ownership.

I provide one-on-one Applied Behavior Analysis (ABA) therapy to children with autism and developmental disabilities, supporting clients in home and community settings. I implement individualized treatment plans designed by Board Certified Behavior Analysts (BCBAs), collect and record accurate behavioral and skill acquisition data, and use evidence-based intervention strategies to increase adaptive skills and reduce challenging behaviors.

I’m also known for strong communication, high-energy service, and reliability across roles like Wellness Advisor, Receptionist, and Lead Assistant Manager. I promote sales through customer needs assessments, handle daily cash and P.O.S tasks, manage labeling and visual merchandising, support inventory control to prevent damage/theft/obsolescence, and collaborate with teams to solve problems quickly and deliver high-quality results.

Experience

Work history, roles, and key accomplishments

Lead Fulfillment

Erba Sawtelle

Jan 2023 - Jan 2025 (2 years)

Led fulfillment and inventory closeout by accurately processing product orders and maintaining organized, customer-ready displays. Implemented inventory control measures to reduce damage, theft, and obsolescence while supporting fast-paced operations and multitasking needs.

order fulfillment Inventory Control Visual Merchandising POS systems Customer Service Fast Paced Problem Solving

Wellness Advisor

California Caregivers Alliance

Jan 2021 - Jan 2022 (1 year)

Promoted sales by assisting customers with product recommendations based on their needs while delivering excellent customer service. Handled daily cash/POS transactions, answered phones, supported vendor check-ins, and stocked shelves and counters to keep operations running smoothly.

Customer Service Promotion Cash Handling Vendor Check In Phone Reception Product Knowledge Stocking shelves

Lead Wellness Advisor

Royal Apothecary

Jan 2020 - Jan 2021 (1 year)

Provided high-quality customer service with strong attention to detail while supporting day-to-day operations as a lead assistant manager. Managed cash handling and inventory tasks, assisted team members, processed orders/invoices, and handled phone dispatch order-taking with effective problem solving.

Customer Service Leadership Assistant Management Cash Handling Product Knowledge POS systems Order Processing Invoicing Order Taking Problem Solving

Behavior Specialist

Center for Social Dynamics

Jan 2026 - Present (5 months)

Provided one-on-one Applied Behavior Analysis (ABA) therapy to children with autism and developmental disabilities in home and community settings. Implemented individualized treatment plans, collected behavioral data, maintained compliant session documentation, and supported skills development in collaboration with BCBAs and caregivers.

Applied Behavior Analysis (ABA)Treatment Plans Prompting & Reinforcement