At Rebound Therapies, I implemented individualized treatment plans developed by a BCBA and used evidence-based ABA techniques to support clients’ behavioral and developmental goals.
I collected behavioral and skill acquisition data in CentralReach and maintained session notes to track progress. I also used positive reinforcement, prompting, and behavior intervention strategies while teaching communication, social, self-help, play, and daily living skills.
In earlier customer-facing roles at Carrow's Supermarket Inc, Wayfair LLC, Lane Bryant, and Chick-fil-A, I assisted customers with products, sales, and transactions. At Wayfair LLC, I supported customers by phone and navigated multiple software platforms to resolve inquiries.

