Toni Harrison
@toniharrison
Senior healthcare analytics and business process consultant translating complex clinical requirements into audit-ready reporting and improvements.
What I'm looking for
I’m a senior healthcare analytics and business process professional with deep experience across claims, utilization management, and quality reporting. I’ve served as a primary technical and reporting resource for a Utilization Management (UM) operations team, building SQL-based audit logic and Power BI dashboards to surface findings, volumes, and trends for continuous improvement.
I translate business, clinical, and regulatory requirements into practical reporting solutions, partnering closely with RN and Medical Director stakeholders to ensure both data meaning and limitations are clear. Previously, I created SSRS reports, built Tableau dashboards for proactive client insights, and supported delivery accuracy by cross-verifying iSeries and SQL Server outputs.
Experience
Work history, roles, and key accomplishments
Sr. Healthcare Quality Analyst
Dell Services
Sep 2013 - May 2014 (8 months)
Audited a 2% sample of healthcare claims for financial and clerical accuracy and performed root-cause analysis for recurring errors and trends. Exceeded production standards by 20% and delivered audit reports to support quality improvement initiatives.
Education
Degrees, certifications, and relevant coursework
University of South Florida
Bachelor of Science, Management Information Systems
Earned a Bachelor of Science in Management Information Systems from the University of South Florida.
Availability
Location
Authorized to work in
Job categories
Skills
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