At Optum, I built Tableau dashboards that give operations leaders a single view of revenue cycle and reimbursement KPIs. I also identified a recurring coding discrepancy in out-of-network reimbursement analysis and delivered an exception summary that prompted a review workflow correction.
I automated recurring revenue cycle reporting in Power BI, reducing manual reporting effort by 25%. My SQL reconciliation reports are used by finance and operations teams, and I documented system enhancements and coordinated UAT for the reimbursement review process.
At Centene, I developed SQL and Tableau reporting for claims adjudication, denial trends, and compliance across Medicaid and Medicare Advantage plans. My analysis of authorization-related rejections prompted a revision to the prior authorization review workflow.
At Mphasis, I delivered Tableau dashboards and SQL analysis for a financial services client. I also helped consolidate six data sources into one reporting view and coordinated UAT documentation in JIRA and Confluence.
