At Microsoft, I built Power BI dashboards tracking billing exceptions across enterprise accounts, giving finance reporting leads a weekly view of unresolved payment variances. I also traced a recurring reimbursement mismatch to a claims intake field and documented the issue that prompted a downstream reporting fix.
I standardized DAX measures across seven finance dashboards, reducing duplicate metric definitions and report turnaround time by 23%. I also validated Azure Data Factory pipeline outputs and documented SQL Server source-to-target mappings for audit requests.
At Deloitte, I delivered claims reconciliation and denial-tracking dashboards for healthcare payer clients. I also reviewed arbitration case files, identified missing documentation behind resubmissions, and created a checklist that reduced appeal-queue rework.
